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Copyright 2014 Confidential Management Investigations, LLC
CMI’s greatest assets are the experienced Investigators we employ. We are proud that our network of investigators have experience in both the private sector as well as varying experience working for local and state government agencies. We take great pride in professionalism and investigative excellence. When joining our team, all investigators are provided with and are expected to comply with CONFIDENTIAL MANAGEMENT INVESTIGATIONS CODE OF PROFESSIONAL CONDUCT.
1. When you think you are reaching the end of all the available information, keep digging. There is always more.
2. Checklists are utilized to ensure thoroughness and continuity. No matter how many investigations an investigator has done, it’s always helpful to refer back to a thorough checklist.
3. Proofread everything.
4. It is unacceptable to comment about another team member unless they are present and itâs conducted in a professional manner.
5. The team will hold all members accountable. However, disrespecting anyone is unacceptable.
6. Everything takes longer than we think it will. Therefore, planning and budgeting time is vital so as to not waste our client’s time and money.
7. Always take time to mentor and be mentored.
8. Always express *specific* appreciation for a job well done, and offer kind constructive criticism.
9. Continuing education is not just for getting licensing credits. Use every available practical opportunity to advance and deepen your understanding in unfamiliar areas, or to remind yourself of essential best practices.
10. Know our clients and actively listen to what they are saying.
11. Doing things over and over is over.
12. You can never get enough practice doing good interviews. Never underestimate the power of training and whenever possible, seek the advice of other team memberâs expertise.
13. Never alienate strangers, gatekeepers, county clerks or apartment managers. You never know may be a valuable resource at a later date.
14. Inbox zero!
15. Create, maintain and review!âan ongoing list of Tips And Tricks And Random Stuff To Remember: Where those obscure records are available, whom to call about that one nugget of information you can only get by fax, shortcuts to filing the right paperwork for faster processing, frequently called-upon reference information, etc.
16. Create, maintainâand review!âan ongoing list of Lessons Learned: Mistakes you would not like not to repeat, what worked really well before, and how to do it even better next time.
17. Pay close attention to possible conflicts of interest and all other ethics concerns. A good habit to cultivate is keeping a running list of case names (and the players in those cases) that you can easily refer back to.
18. Be a part of the development of the company. One that is well-known for maintaining the highest integrity and the clearest communication. Your signal-to-noise ratio should be as high as possible.
19. Take frequent breaks. You must get adequate sleep and proper nutrition and plenty of exercise. You must consistently make genuinely distraction-free time to spend with family and friends, or just for yourself.
20. The only easy day was yesterday.
Confidential Management Investigations, LLC, (CMI) is a management consulting and investigative company. This site provides services offered by CMI and a user interface for clients engaged via a signed user agreement, letter of engagement or contract. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.
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